CLIENT AGREEMENT
~ Rate for services will be as follows ~
Home checks are calculated on an hourly rate of
$80 an hour with a minimum fee of:
$45 for homes
$29 for condos.
Luxury Concierge services are billed at:
$50 an hour
Invoices will generally be prepared monthly and payment will be due within 14 days of the date of the invoice.
Interest will be charged on all overdue accounts from the date of invoice at the rate of 1.5% per month (or 18%
per annum), compounded annually.
~ Terms & Conditions ~
• Hourly rates are charged at 15-minute intervals after the first hour, with a minimum of 1 hour.
• For locations outside of 10km of our downtown office location, travel time will be charged at the contracted
hourly rate and gas mileage will be charged based on current market prices.
• We reserve the right to impose a cancellation fee of $50.00 for each booking canceled with less than 24
hours’ notice.
• Standard phone call and administrative costs are included in the hourly rate. However, international calls may be charged additionally. All postage costs will be charged additionally.
• Any purchases made on behalf of the client must be paid for in advance. Special arrangements may be available for small purchases; please inquire.
For regular services such as dry cleaning and grocery shopping,
it is recommended that a prepaid Visa card be set up.
• You will be responsible for the actual cost of any third party suppliers retained on your behalf.
Direct billing to
you will be established wherever possible.
• Payment can be made by cash, cheque, email transfer or direct debit.
Email transfers may be sent to
Joanna@sghomewatch.com
~Limitations of Liability~
Stargazer Home Watch, and its principals, employees, agents and assigns will not be liable for any damage to, loss of or theft of property, physical or psychological harm or any incidental, consequential, exemplary, special or punitive damages arising out of or in connection with the provision of the services, whether caused by Stargazer Home Watch's negligence or otherwise.
~ Dispute Resolution ~
Either party may terminate this service contract with ten days written notice. Upon termination, Stargazer Home Watch will prepare a final invoice for payment. Keys, codes, openers, etc. will be returned to the Client upon payment in full of the final invoice.
~ Modification~
Although every effort is made to keep our terms and conditions consistent, we at Stargazer Home Watch are free to change them at any time and that any such changes are effective immediately, binding on the Client and will be updated via email and/or will be updated on the website.
~ Confidential Information ~
We at Stargazer Home Watch respect our client’s confidential information and privacy. The information collected on this form, in conversations, and within the home will remain completely confidential and only used on an as-needed basis. It will never be made available to, rented or sold to third parties.
~ Quality ~
When details matter Stargazer Home Watch is the natural choice for your home, estate or investment property. Our services include customization to each client’s preferences
By signing below, Client agrees to the terms listed above: